Question 1

Do you provide free estimates?

Accepted Answer

We provide consultations and inspections based on project type. Some inspections and technical assessments require consultation fee that can help identify root causes and provide professional recommendations.

Question 2

How do I schedule an inspection or consultation?

Accepted Answer

Scheduling is simple. Submit a request through our website, upload photos if available, and our team will review your information and reach out regarding next steps, scheduling availability, and whether an inspection or consultation is recommended.

Question 3

Can I upload photos when requesting an estimate?

Accepted Answer

Yes. Photos are highly encouraged and often help us better understand the project before scheduling.

Question 4

How long does it take to receive a proposal?

Accepted Answer

Proposal timelines very depending on project complexity. Most residential proposals are delivered promptly after inspection and assessment.

Question 5

What services do you provide?

Accepted Answer

We specialize in chimney services, masonry restoration, brick repair, stonework, Tuckpointing, historical restoration, pavers, retaining walls, structural masonry repairs, concrete, and commercial masonry properties.

Question 6

Do you perform chimney  inspections and repairs?

Accepted Answer

Yes. We provide chimney inspections, repairs, rebuilds, crowns, caps, flashing repairs, brick replacement, tuck  pointing, waterproofing, structural repairs, and complete chimney restorations services.

Question 7

Do you offer commercial masonry services?

Accepted Answer

Yes. Masons of Kentucky performs, residential and commercial masonry services, including restoration, structural repairs, brick and block, work, historical restoration, commercial, masonry projects, retaining walls, concrete, and specialty Masonry systems.

Question 8

Do you work on historic homes?

Accepted Answer

Yes. We specialize in restoration and repair work. We matching existing materials, maintaining historical character, and proper repair methods are critical.

Question 9

Can you match existing brick or mortar colors?

Accepted Answer

We make every reasonable effort to match existing brick, mortar

Question 10

Do you require deposits?

Accepted Answer

Yes. Most projects require deposit prior to scheduling. This allows us to secure labor, materials, equipment, and scheduling.

Question 11

What payment methods do you accept?

Accepted Answer

We accept multiple payment methods for customer convenience, including major, electronic payments, digital, invoicing, checks, and other approved payment methods. Payment terms very depending on project scope and size.

Question 12

Are financing options available?

Accepted Answer

Financing options may be available depending on project type and scope. Please contact us directly to discuss available options.

Question 13

What areas do you serve?

Accepted Answer

We primarily serve Lexington, and surrounding Kentucky communities, including Winchester, Georgetown, Richmond, Nicholasville, Versailles, Paris, Frankfort, and surrounding areas.

Question 14

Are you insured?

Accepted Answer

Yes. Masons of Kentucky carries appropriate insurance coverage for the work we perform.

Question 15

Why should I choose Masons of Kentucky?

Accepted Answer

Masons of Kentucky focuses on craftsmanship, honest communication, proper repair methods, and long-term solutions rather than temporary fixes. We specialize in restoration, repair, and masonry systems were experience, attention to detail, and quality workmanship matters.

Masonry FAQ Lexington Kentucky

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